Wednesday, 4 October 2017

Pegasus Opera II End of Support Announcement

Opera II - End of Support
Pegasus have announced that Opera II Payroll will be updated for the last time in the February 2018 release.  This will allow processing of the 2018/2019 tax year.  The next payroll upgrade will therefore be the last for Opera II Payroll.

No decision has been made yet from the remainder of Opera II, but Pegasus are looking closely at the Making Tax Digital initiative and how it will affect Opera products in the future.  We will post more information once it becomes available.

What Does This Mean for Opera II Customers?
After the 2018/2019 tax year, Opera Payroll users will not be compliant with the latest legislative changes.  For Opera II Payroll Only customers, AMCs will not be renewed after 31 March 2019.  For Opera II customers with Payroll as part of their system, AMCs will not be renewed after 31 March 2019.

What Should I Do Now?

Now that we have a date and a timescale, you should consider what timetable fits your needs.  We would recommend deciding when changing over to Opera 3 would be most convenient for your organisation to make this fit in best with your plans. 

Get in touch with us to discuss your plan for upgrading from Opera II to Opera 3

Thursday, 2 March 2017

Should You Trust a Number from Directory Enquiries?

The quick answer is "no" and if you do use directory enquiries, you could be ringing fraudsters.
Most people are familiar and wary of scammers cold calling and telling you they are from Microsoft or somewhere similar and offering to aid you in fixing your computer. We know that once they're on your PC, they'll try and take money from you for their "services", and also try to hack any banking or credit card details stored on the computer.
This week, we've found that if you call 118118 and ask for Yahoo! (for instance if you're struggling to access your account) the number they give you could put you straight through to the fraudsters.
The above image is from 118118.com and is the same number given out by 118118 if you call. Yes, there are other Yahoo! numbers, and you may get one of them.
However, we had a client who phoned 118118 to get the number for Yahoo!, then called the freephone number they gave him. Half an hour later, they'd remotely connected to his laptop and encrypted it. They then asked for money from him and said that they'd have to put him through to a Microsoft technician to help, who he would have to pay. At this point, he realised they were fraudsters and hung up. The laptop is a write-off.
Fortunately, a recent back up can restore lost files, but what should you do?
Firstly, don't trust directory enquiries, I suppose. I contacted 118118 to alert them to the fraudsters and ask that they take down the number. They didn't care, saying "Upon checking, the information was actually provided to us by a third party data source Market Location, I would advise you to contact them for permanent deletion." I've contacted Market Location, but had no reply.
Second, have a backup.
Third, double-check the number using other directories and search engines. If you need to contact a specific company, go to their website and use the number they list.
Fourth, be vigilant. Scams like this are becoming more common.
Fifth, have a backup (that's important, so I mention it twice)

Thursday, 27 August 2015

Patch Software At Once - Malware Can Get Onto Your PC From Web Adverts

Recently, we've seen some strange emails from people we know. It turns out that something has got at their contact lists - usually in Yahoo! email accounts (and providers which use Yahoo! to run their email like Sky, BTInternet, etc).

Although difficult to pinpoint exactly how this happened (it is unlikely they've been hacked as the emails don't come from their account) the likelihood is recent Adobe Flash Player vulnerabilities which have been exposed and which users have failed to patch. Adobe Flash is a powerful tool and is used by many companies to display adverts on their web pages.

You would hope these adverts are properly policed, but evil forces can put booby-trapped adverts on these sites which may in turn infect your PC or harvest data from your contacts. The detail of such attacks is documented very well on TheRegister .

It's not always tiny companies or dodgy sites that show these adverts. Again, TheRegister points at weather.com, a massive site which has been compromised. You innocently check the weather, and you could get unlucky. Read More on This

So what's the answer? Ensuring you have the latest patches for your Windows Software, Anti-Virus Software and in this case Adobe Flash will help. Another option is to disable plugins for things like Adobe Flash. 

One Guide to Disabling Plugins
Another Guide

Thursday, 7 February 2013

Quad Help to Bring TheFirm Back in Dronfield


We are happy to announce that TheFirm Networking is coming back to Dronfield!

Quad have helped to organize the networking group and would like you to come along to the first meeting of 2013 where you can network and benefit from meeting with businesses from all sectors. 

WHEN:          14th February 2013
WHERE:        Hallowes Golf Club, Hallowes Lane, Dronfield, S18 1UR
TIME:            7:00 am – 9:00 am

It is only £10 per person (cash on the day please) to attend with no joining fee or subscriptions and a hearty breakfast will be served at each event too!

It is easy to book on by visiting http://thefirmnetworking.co.uk/events/dronfield-firm 

Hope to see you there. 



Friday, 6 January 2012

Quad Help to Your Desktop

https://help.quad.co.uk

Quad have invested in technology which allows a Quad technician to connect remotely to your desktop, simply, securely and quickly. If you have a support issue, you may be asked to go to the above link and put in a 6 digit PIN provided by the Quad engineer. After this, you'll be prompted to install and run some software which only takes a few seconds and allows you to see what we are doing on your remote PC.

The software has proved extremely useful in fixing support queries and guiding users to a solution, if they are stuck.

Friday, 21 October 2011

Pegasus wins at the Software Satisfaction Awards 2011!




We are delighted to announce that Pegasus won the Enterprise Payroll Software award for Opera 3/Opera II Payroll & HR in the Software Satisfaction Awards 2011. End users rated Pegasus software highly on key attributes; functionality, reliability, ease of use, and value for money.

Stuart Anderson, of Pegasus commented 'We are very proud that Pegasus has triumphed at another award ceremony. This is a testament to the fact that our customers feel strongly enough about the product and the quality that they are willing to vote for us. Our Payroll is used to pay over one million employees throughout the UK and this success follows our recent achievement in the Payroll World User Satisfaction Survey.'

Winners were announced on Tuesday 18 October at an award ceremony at the London Marriott Grosvenor Square.

Wednesday, 27 April 2011

Telephone Scam - Caller Claims to be from Microsoft

We've become aware of an increasingly common scam which has taken in a number of our customers as well as hearing word of it from family and friends. One of our engineers also had the scam call, so we were able to gain first-hand knowledge of what happens.

The scam is well-documented here on The Guardian's website but we also know that more stubborn recipients of the call (like our engineer) will be asked to perform other so-called checks (like CheckDisk/CHKDSK) to see how your PC is running in addition to looking at the Event Viewer. These routines always display something designed to alarm you and to make you think something is wrong with your PC. You're then asked to go to a website where the caller can then fix these for you. People are then directed to payment websites in order to pay for the service. However, the caller will often remain connected to your PC, disabling your anti-virus protection and installing trojans and key-loggers. They'll then get access to credit cards and bank details and try and get as much as they can.

Microsoft's online privacy policy regarding security is worth reviewing. They never cold-call to fix problems. All calls of this nature should be treated with high levels of skepticism.

Hopefully, you will not receive a call like this, but if you do, just hang up. If you do think you may have been a victim of this scam, you should contact Quad or other trusted technical support to ensure your computer is protected. Make sure system updates, virus and spyware protection are up to date. Contact any relevant bank, credit card or online payment services and notify them of the possible identity theft. Be vigilent unexplained charges on any accounts and check credit reports, if you think you may have fallen foul.