Quad Computer Services Ltd

The quick answer is "no" and if you do use directory enquiries, you could be ringing fraudsters. Most people are familiar and wary of scammers cold calling and telling you they are from Microsoft or somewhere similar and offering to aid you in fixing your computer. We know that once they're on your PC, they'll try and take money from you for their "services", and also try to hack any banking or credit card details stored on the computer. This week, we've found that if you call 118118 and ask for Yahoo! (for instance if you're struggling to access your account) the number they give you could put you straight through to the fraudsters. The above image is from 118118.com and is the same number given out by 118118 if you call. Yes, there are other Yahoo! numbers, and you may get one of them. However, we had a client who phoned 118118 to get the number for Yahoo!, then called the freephone number they gave him. Half an hour later, they'd remo...

We've become aware of an increasingly common scam which has taken in a number of our customers as well as hearing word of it from family and friends. One of our engineers also had the scam call, so we were able to gain first-hand knowledge of what happens. The scam is well-documented here on The Guardian's website but we also know that more stubborn recipients of the call (like our engineer) will be asked to perform other so-called checks (like CheckDisk/CHKDSK) to see how your PC is running in addition to looking at the Event Viewer. These routines always display something designed to alarm you and to make you think something is wrong with your PC. You're then asked to go to a website where the caller can then fix these for you. People are then directed to payment websites in order to pay for the service. However, the caller will often remain connected to your PC, disabling your anti-virus protection and installing trojans and key-loggers. They'll then get access to c...