Friday, 6 January 2012

Quad Help to Your Desktop

https://help.quad.co.uk

Quad have invested in technology which allows a Quad technician to connect remotely to your desktop, simply, securely and quickly. If you have a support issue, you may be asked to go to the above link and put in a 6 digit PIN provided by the Quad engineer. After this, you'll be prompted to install and run some software which only takes a few seconds and allows you to see what we are doing on your remote PC.

The software has proved extremely useful in fixing support queries and guiding users to a solution, if they are stuck.

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